Frequently Asked Questions
Frequently Asked Questions
General Questions and Answers
How can I get to the Le Picchiaie Resort?
Visit the page of Ferries to choose the service to reach us and get more information.
What are the check-in and check-out times?
Check-in is available from 16:00, while the room must be vacated within hours 10:00 on the day of departure.
How can I make a hotel reservation?
You can book directly through our official website, where you’ll find the best available rates. Alternatively, you can contact our reservations team by email or phone for personalized assistance regarding dates, room types, and special requests.
What payment methods are available?
We accept major credit and debit cards, bank transfers, and secure online payments. We also accept cash or alternative payment methods upon arrival.
What type of entertainment do you offer?
There are 2 children’s pools, 1 adult pool, tennis courts, table tennis, a mini club for children, and musical entertainment in the evening.
What happens if I want to cancel my reservation?
Cancellation policies depend on the rate and the amount of notice. Simply contact our reservations team or manage your booking online to request changes or cancellations.
Frequently Asked Questions
FAQ services
What services does the Le Picchiaie Resort offer?
Our resort offers a wide range of amenities, including swimming pools, an on-site restaurant, pet-friendly spaces, and thoughtfully curated activities. We recommend consulting the services menu for more information.
What are the restaurant’s opening hours?
Breakfast is served from 7:30 AM to 10:00 AM. Lunch is available from 1:00 PM to 2:00 PM by reservation, and dinner is served from 8:00 PM to 9:30 PM.
Is it necessary to book a restaurant?
Yes, there is a restaurant inside the building and we recommend booking in advance.
Is it possible to have dishes for celiacs, intolerant people, or vegetarian menus?
Of course. We offer gluten-free, lactose-free, vegetarian, and vegan options, as well as a children’s menu. Please report these needs at the time of booking and reconfirm them at check-in. to allow the staff to organize themselves better.
Is the swimming pool included in the price?
Yes, the pool is included in the quote price. It also includes two sun loungers and an umbrella, subject to availability. Reservations are not possible.
Is it mandatory to wear a swimming cap in the pool?
No, wearing a swimming cap is not mandatory to access our panoramic pool.
Is the spa included in the stay?
The spa is currently closed and is not included in the stay.
Are pets welcome?
Yes, our facility is pet-friendly and we gladly accept your small pets for your holiday on Elba.
How far are the supermarkets from the Le Picchiaie Resort?
Numerous supermarkets are just a few minutes’ drive away in Portoferraio.
Frequently Asked Questions
FAQ conventions
Can we rent bikes at the Le Picchiaie Resort?
Yes, we have pedal-assisted bicycles available at our facility.
Is there a discount for ferries?
For those who book through our website or via direct quote, we have a discount code available during certain periods of the year.
Do you have agreements with the beaches?
No, our resort is located on a hill about a 10-minute drive from Portoferraio Port, with an excellent view of the Gulf of Portoferraio. We do not have any special agreements with other resorts.
Do you have any special arrangements for booking diving trips?
No, we don’t have any special agreements. On the website infoelba.it All the rental information is present.
Do you have agreements for renting motorbikes, scooters and cars?
No, we don’t have any special agreements. On the website infoelba.it All the rental information is present.
Do you have any agreements for renting dinghies?
No, we don’t have any special agreements. On the website infoelba.it All rental information is available. 4- or 8-person dinghies are available for rent.
Do you have any agreements with the golf course?
No, we don’t have any special agreements. On the website infoelba.it all the information is present. A A few minutes from our hotel there is a first golf course which offers a 9-hole course carefully designed to complement the natural beauty of the island.
Do you have any special offers for boat trips or guided excursions?
No, we don’t have any special agreements. On the website infoelba.it all the information is present.
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